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Customer Reviews

Discover what our delighted customers have to say about their experiences with Vanilla Bloom. We take pride in delivering beautiful and unique creations that bring joy to every occasion. Read real Google reviews from our satisfied clients and see why our products are the perfect choice for any celebration.

FAQ

How long do the balloons last?

  • Flower balloons are made with artificial flowers and can last more than 3 months, depending on the environment they are kept in. Please refer to the next question for more details on how to prolong your balloons life.

How can I maximise the lifespan of flower balloons?
  • Avoid sudden impacts on the balloons.
  • Keep sharp objects away from the balloons.
  • Avoid direct sunlight or places with rapid temperature changes as it may shrink or expand the balloon.

What is the battery life and how do I replace the battery? 

  • Battery life is approximately 48 hours. To replace the battery, simply open the lid and replace it with 2 new CR batteries. 
  • The LED lights are designed for short-term use due to limited battery life; it's recommended to turn them off when not in use.


Do you have a shop I can visit to look at your products in person?

  • Unfortunately, our business is based in our home. You can visit the following stores to see samples of our work on display.

 

When will my order arrive? 

  • Standard Post Delivery Estimates (according to Australia Post)
Most arrive within Some items may take
ACT 2 business days 4 business days
New South Wales 2 business days 4 business days
Northern Territory 7 business days 10 business days
Queensland 3 business days 5 business days
South Australia business days business days
Tasmania business days business days
Victoria business days business days
Western Australia business days 9 business days
  • Express Post Delivery Estimates (according to Australia Post)
Most arrive within Some items may take
ACT 1 business days 2 business days
New South Wales 1 business days 2 business days
Northern Territory 3 business days 4 business days
Queensland 2 business days 3 business days
South Australia business days business days
Tasmania business days business days
Victoria business days business days
Western Australia business days 4 business days

 

Is tracking available for my order after it’s shipped?

  • Sure! Once your order is shipped, you will receive a tracking number. You can use this number to track your package through Australia Post’s online tracking service. Additionally, if you provide your mobile number, Australia Post offers a service where they will send you a text message when your package gets close to you. 


I've got a gift voucher. How do I use it?

  • In the shopping cart you'll see a section for you to enter in your gift voucher. Simply enter in the code and press submit. You'll see your gift voucher get deducted from the total owing. If you don't owe any extra payment then you can simply submit your order without the need for any additional payment.

 
What is your refund policy?

  • Every balloon product is completely custom-made and tailored to your preferences. Therefore, they cannot be refunded or exchanged once the order has been confirmed and processed. We kindly ask you to make your purchase carefully.
  • If you change your mind after the order has been placed, we may cancel/refund your order if it has not already been confirmed.
  • We are not liable for any negligence that results in deflation/damage caused by Australia Post during the transit. Please visit the Australia Post website for further information.
  • We are not liable for any damage once the balloons have been handed over to you. Please refer to our Care Guide to ensure long lasting enjoyment.

About us

Vanilla Bloom : Where Everlasting Beauty Blooms from Passion 

 

The story of Vanilla Bloom isn't just about flowers and balloons; it's about the rediscovery of passion, the courage to embrace change, and the joy of creating something truly unique.

From a young age, my hands were always busy – drawing, painting, crafting. Art was my sanctuary, my way of expressing myself. But life, as it often does, led me down a different path. After becoming a mother to two beautiful children, I found myself at a crossroads. My career had stalled, and a sense of longing lingered within me – a yearning for the creative spark I thought I had lost.

It was during a visit to my family in South Korea that fate intervened. I witnessed the heartwarming tradition of gifting "flower balloons" – intricate arrangements of silk flowers encased in transparent balloons, a symbol of lasting affection. The beauty and longevity of these creations captivated me. I saw more than just a gift; I saw an opportunity.

This was my chance to rekindle my artistic spirit, to build something beautiful from the ground up. I was fortunate to have a cousin who was already a successful silk flower craft artist in Korea, having dedicated six years to her craft. From her, I learned the meticulous techniques, the subtle artistry, and the deep satisfaction of creating these miniature works of art.

Returning to Sydney, I poured my heart and soul into mastering this craft. Late nights were spent perfecting techniques, sourcing the finest silk flowers, and experimenting with designs. Vanilla Bloom was officially born in January 2023, after initial trials in November 2022, a testament to the power of dreams and the unwavering support of family.

Today, Vanilla Bloom is more than just a business; it's a labor of love. Each flower balloon is a unique creation, handcrafted with meticulous care and imbued with the joy I find in my work. I consider myself a "happiness ambassador," spreading joy one balloon at a time. There's an indescribable pride in knowing that I'm creating something one-of-a-kind, a gift that will bring lasting smiles and cherished memories.

The best part? Hearing from my customers. Knowing that they feel the passion and dedication woven into each creation, that they appreciate the artistry and the enduring beauty – that's the ultimate reward. It's a confirmation that following my heart was the right path, that even after a detour, it's never too late to bloom.

Vanilla Bloom is a celebration of creativity, resilience, and the enduring power of human connection. We believe in the magic of handcrafted gifts, in the beauty that lasts, and in the joy of sharing that beauty with the world. We invite you to be a part of our story, and to share the enduring beauty of Vanilla Bloom with those you cherish.

We are making a long lasting memory, not just a gift.

Curious about our latest creations?
Follow us on Instagram or Facebook to explore our most recent designs, behind-the-scenes stories, and updates. Click and discover the beauty of handmade gifts!

Thank you for choosing Vanilla Bloom to help you celebrate life’s precious moments.

Contact us

 

Intstagram: @vanillabloom.gift

Kakaotalk: sophia717

Mobile/ Whatsapp: +61) 0404 798 175

Email: vanillabloom.gift@gmail.com

Business Hours: 9am - 5pm (Mon - Sat)

Address: Unit 2, 55 Toronto ave, Cromer NSW Australia 2099