*Additional option- Photo: If you would like to include a photo in your flower balloon, please send a high-resolution file to our email.ย vanillabloom.gift@gmail.comย
*Important Note: To maximise the lifespan of flower balloons, please handle with care and follow these guidelines: 1. Avoid sudden impacts on the balloons. 2. Keep sharp objects away from the balloons. 3. Avoid direct sunlight or places with rapid temperature changes as it may shrink or expand the balloonย If the air inside the balloon contracts or expands slightly, it may cause the lettering stickers to peel off. Please gently remove and reattach it by hand. (This is not a defect and is not eligible for exchange or refund.)
*Refund: We are unable to give refunds if you change your mind as the product is customised. We kindly ask you to make your purchase carefully. Unfortunately, we are not liable for any damage caused by AusPost during the transit of your delivery. Please visit the AusPost website for further information.
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